Dexbridge Capital Ltd ("Dexbridge Capital," "we," "us," or "our") values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect personal information in compliance with relevant privacy and data protection laws, including the UAE's Personal Data Protection Law (PDPL) and other applicable regulations.
1. Scope of This Policy
This Privacy Policy applies to personal information collected by Dexbridge Capital through our website, services, and other interactions with clients, potential clients, and website visitors. By accessing our website or using our services, you consent to the practices described in this policy.
2. Information We Collect
We collect various types of personal information to provide and improve our services, including:
• Contact Information: Such as name, email address, phone number, and mailing address.
• Financial and Investment Information: Including investment preferences, financial objectives, risk tolerance, and other information necessary for investment advisory purposes.
• Identification Data: Such as copies of identification documents, passport numbers, or national ID numbers, as required by Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
• Usage Information: Information about how you use our website, including IP address, browser type, and browsing behaviour, which may be collected through cookies or other tracking technologies.
3. How We Use Your Information
We use personal information for the following purposes:
• To Provide Services: To assess your financial and investment needs, deliver tailored financial advisory services, and facilitate communication.
• Compliance and Legal Obligations: To meet KYC, AML, and regulatory requirements.
• Communication: To contact you regarding our services, updates, and relevant information.
• Analytics and Improvement: To improve our website, services, and client experience by analyzing user interactions and website usage patterns.
4. Disclosure of Personal Information
We may share your personal information with:
• Service Providers: Third-party vendors who assist in delivering our services, including IT, payment processing, and legal advisory services, bound by confidentiality agreements.
• Regulatory Authorities: As required by applicable laws or regulations, or in response to requests from legal and regulatory authorities.
• Affiliates and Partners: When necessary, for the purposes outlined in this policy and as permitted by law.
• Other Authorized Parties: With your consent or at your direction.
5. International Transfers of Information
Personal information may be transferred and processed in countries outside the UAE for storage or service-related purposes, in accordance with data protection laws. We ensure that appropriate safeguards, such as standard contractual clauses or data protection agreements, are in place for such transfers.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce agreements. When data is no longer required, we take steps to securely delete or anonymize it.
7. Your Rights and Choices
You have certain rights regarding your personal information, including:
• Access: To request access to the personal information we hold about you.
• Correction: To request correction of inaccurate or incomplete information.
• Deletion: To request deletion of your personal information, subject to regulatory or contractual obligations.
• Objection: To object to processing based on our legitimate interests or for marketing purposes.
• Restriction: To request restriction of data processing in certain circumstances.
To exercise these rights, please contact us using the details provided below. We may require proof of identity to process your request.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
9. Use of Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze usage, and provide tailored content. You may set your browser to refuse cookies, but this may affect your ability to use certain website features.
10. Children’s Privacy
Our services are intended for individuals over the age of 18. We do not knowingly collect or process personal information of children under this age. If we become aware of such data, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website. Your continued use of our services signifies acceptance of any updated terms.
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.